Launch shoes will be displayed at a 45-degree angle.

You can view upcoming and recently released shoes in our Releases Page.

Launch shoes are excluded from all promotions.

Launch shoes are available at CityGear.com on a first come, first serve basis. If your size is sold out on launch day, check back with us online or in the App one to two days following the release as additional inventory may be available at that time.

Your order is not processed until you receive the shipment confirmation email.

Launch shoes typically remain on the Releases calendar for 30 days. However, you can tell if the product is no longer a Launch shoe by reviewing the product picture. If the picture is no longer at a 45-degree angle, then the product is no longer considered a Launch shoe.

Most Launch shoes release at 10:00 AM Eastern. To receive a Text Alert reminder the morning of the launch, sign up with your mobile phone number on the product page.

To check if your local store will have a Launch shoe available on release day, select “Check Store Participation” on the product page and enter your zip code and select a search radius. If your local store is participating, please contact the store location to verify if the item will be sold first come first serve, or if you’ll need to enter a raffle through the City Gear Mobile App.

If you are experiencing issues confirming your Raffle win for in-store pickup, follow these troubleshooting steps: 1. Make sure you are logged in to your Rewards account on the most up-to-date version of the City Gear app. - You must be logged in to your Rewards account in order to access your Raffle win confirmation. If you are not logged in, do so now. 2. If you are logged in and still experiencing issues, log out and close the app. 3. Reopen the app and sign back in to your Rewards account. If the problem continues: 1. Delete and re-download the latest version of the City Gear app and log in to your Rewards account. 2. OR try logging in to your Rewards account on a different mobile device.

If you are experiencing issues purchasing your online Raffle win, follow these troubleshooting steps: 1. Make sure you have the most up-to-date version of the City Gear app. - If not, delete and re-download the app from Google Play or the App Store. 2. Outside the app, log in to your Rewards account on citygear.com (www.citygear.com). 3. Within the My Account dashboard, edit or delete and re-enter your shipping or billing address. Save your changes, and then log out of your account. 4. Proceed with your purchase in the app. If you're still experiencing issues after updating your shipping address, please contact us at 1-844-362-4422.

No, winners of the raffle win an opportunity to purchase the selected product on launch day.

Raffle registration typically opens within the 14 days before release.

Raffle entries will close 12:00 PM ET, generally 2 days before the release.

When you search for a store, the closest stores participating in the raffle will be listed at the top of the search results. You may select up to three nearby store locations. If your store is not listed, then they will not be participating in the raffle.

You'll receive an email notification, an in-app notification if you have alerts enabled, and a text message if you signed up for text updates about raffle entry during registration. You can also check your raffle status in the " My Account" section of the Mobile App.

The first round of Raffle winners will be notified after 12:00 PM ET the day of the raffle close. Those selected will have until 4:00 PM ET to confirm their win. At 4:00 PM ET, a second round of Raffle winners will be selected and the selected raffle winners will have until 7:00 PM ET to confirm their win. If you did not win, you will be notified after 7:00 PM ET.

App Updates - You'll need the latest version of the City Gear App installed. Verify you have the latest version by visiting the App Store (iOS) or Google Play store (Android). App Notifications - Verify all in-app notifications for the City Gear App are enabled and not blocked. To receive push notifications about the status of your raffle entry, select “Get Alerts” on the product page. You can turn on alerts from the product page at any time, even after you’ve entered the raffle. Text Alerts – During registration you’ll have the option to sign up for Text Alerts about your raffle entry. Email – You’ll automatically receive an email notification if you’ve won a raffle. In the App – View the status of your raffle entry anytime in the “My Account” section of the app.

If you need to make a change, cancel your entry and re-enter before the raffle closes. You'll also have the opportunity to purchase online at citygear.com on launch day for the correct size.

On launch day, you’ll have until 12:00 PM local store time to purchase your shoe.

You’ll want to bring a valid government issued ID to claim your pair and make a launch shoe purchase. Please bring your device with your confirmed win screen to claim your pair.

Yes! The person picking up your raffle win must present the winner's valid government issued ID with a first and last name that matches the first and last name contained in the winning entry.

Read the full City Gear Launch Raffle Terms and Conditions.