City Gear Mobile Alerts Terms and Dispute Resolution Agreement

Effective Date: 06/24/2021

Last Revised: 09/09/2024

  1. By signing up for City Gear Mobile Alerts (also the “Service”) and/or continuing to receive mobile alerts to your mobile number without opting out, you agree to be bound by these Terms and Dispute Resolution Agreement (“Terms”). Your continued receipt of mobile alerts is affirmation of your consent to these Terms and any changes. To see how the Company collects and uses your personal information, please see our Privacy Policy .

  2. Our Service. By texting to 94484 and/or providing your mobile number and clicking the “CONSENT” button on our mobile registration website, you consent to receive automated mobile text messages regarding events, offers and promotions from City Gear, LLC (the “Company”, “we” or “us”), even if your mobile number is registered on any state or federal Do Not Call list. You will receive SMS and/or MMS messages with promotional content, including coupons, advertisements, events, polls, giveaways, downloads and information alerts from us or third parties, including our affiliate, Hibbett Retail, Inc., formerly known as Hibbett Sporting Goods, Inc. Your message frequency will vary based upon your profile. The Service is only available to customers of select carriers, with compatible handsets.

  3. Service is Separate from any text message program of Hibbett Retail, Inc., formerly known as Hibbett Sporting Goods, Inc. If you are also subscribed to any text message program of Hibbett Retail, Inc., formerly known as Hibbett Sporting Goods, Inc., the messages you receive for City Gear Mobile Alerts will be in addition to the text messages you receive from any text message program of Hibbett Retail, Inc., formerly known as Hibbett Sporting Goods, Inc.

  4. Service is Separate from any other text message program of the Company. If you are subscribed to any other text message program of the Company, the messages you receive for City Gear Mobile Alerts will be in addition to the text messages you receive from any other text message program of the Company.

  5. Eligibility and Use Requirements. By subscribing to the Service, you confirm that you are over the age of 18 and the age of majority in your state of residence. You confirm that you are the current subscriber and/or customary user of the mobile number registered and authorized to incur any message or data charges that may be charged by your carrier. You are strictly prohibited from registering a mobile number that is not your own. If we discover that any information provided in connection with your subscription is false or inaccurate, we may suspend or terminate your access to the Service at any time. You understand that you do not have to sign up for this Service in order to make any purchases (in-store or online), and your consent is not a condition of any purchase. Your participation in the Service is completely voluntary. You consent to receive mobile messages using automated technology, including through an automatic telephone dialing system or autodialer. You permit Company to use location information (e.g., GPS) from your mobile device when you are in or near a Company retail location and to send you additional messages based on your location.

  6. How to Cancel Your Subscription. It is your sole obligation to notify Company that you do not want to receive mobile alerts. You waive any rights to bring claims for unauthorized or undesired text messages by failing to opt-out immediately. The parties both agree that the only reasonable ways to revoke consent to receive City Gear Mobile Alerts is one of the following three methods set forth in this Paragraph Six. First, you may revoke consent to receive City Gear Mobile Alerts at any time by texting STOP to 94484.  Second, you may email stopcitygearmobile@hibbett.com, including the word “STOP” or “UNSUBSCRIBE” followed by the mobile number. Please allow up to five (5) business days to process your request. Third, you may also revoke consent to receive City Gear Alerts by writing to: CITY GEAR, LLC, 2700 MILAN COURT, BIRMINGHAM, AL  35211, ATTN: LEGAL DEPT.  ANY SUCH WRITING MUST BE SENT TO CITY GEAR VIA U.S. CERTIFIED MAIL, RETURN RECEIPT REQUESTED, AND MUST INCLUDE the word “STOP” or “UNSUBSCRIBE” followed by the mobile number. Please allow up to ten (10) business days to process your request. You consent to receive an additional text message confirming your opt-out request, regardless of the method you use to revoke consent to receive mobile alerts. The parties both agree that no partial revocation of consent to receive mobile alerts (including, by way of example and not limitation, a request that Company not send mobile alerts on certain days of the week or during certain hours of the day) shall be effective.

  7. Help. You may text HELP to 94484 for HELP.

  8. Changes in Mobile Ownership/Indemnity. If you relinquish ownership of the mobile number associated with your subscription, you agree to immediately notify Company by texting STOP to 94484 or by emailing stopcitygearmobile@hibbett.com. You agree to indemnify Company for any privacy, tort or other claims, including claims under the Federal Telephone Consumer Protection Act or its state law equivalent, relating to your provision of a mobile number that is not owned by you and/or your failure to notify Company of any changes in mobile ownership. You must notify Company immediately of any breach of security or unauthorized use of your mobile device. Although Company will not be liable for your losses caused by any unauthorized use of your mobile phone, you may be liable for the losses of Company or others due to such unauthorized use. If you get a new mobile number, you will need to sign up your new number for the Service.

  9. Costs. The Service is free, but message and data rates may apply from your carrier. Check your mobile plan and contact your mobile carrier for details. You are responsible for obtaining and maintaining all mobile devices and other equipment and software, and all internet service provider, mobile service, and other services needed to access and use the Service, and you are solely responsible for all charges related to them, including charges from your mobile carrier.

  10. Limitation of Liability. UNDER NO CIRCUMSTANCES SHALL THE COMPANY OR ANY OF ITS AFFILIATES, INCLUDING BUT NOT LIMITED TO HIBBETT RETAIL, INC., BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF YOUR USE OF THE COMPANY’S SITE OR THE SERVICE, WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF THE COMPANY’S SERVICE, FROM INABILITY TO USE THE COMPANY’S SERVICE, OR THE INTERRUPTION, SUSPENSION, MODIFICATION, ALTERATION, OR TERMINATION OF THE SERVICE.  SUCH LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE SERVICE OR ANY LINKS ON THE COMPANY’S WEBSITE, AS WELL AS BY REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE SERVICE OR ANY LINKS ON THE COMPANY’S WEBSITE.  THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

  11. Mandatory Pre-Dispute Procedures. You acknowledge and agree that before initiating any Claim against Company or any of its affiliates, including but not limited to Hibbett Retail, Inc., you will first give us an opportunity to resolve your problem or dispute. This includes sending a written description of your problem or dispute to us. You may send the written description to us and any of our affiliates, as applicable, only by U.S. Certified Mail, Return Receipt Requested, to CITY GEAR, LLC, 2700 MILAN COURT, BIRMINGHAM, AL  35211, ATTN: LEGAL DEPT. You agree to negotiate with Company and any of its affiliates, as applicable, in good faith about your problem or dispute. If for some reason your problem or dispute is not resolved to your satisfaction within sixty (60) days after Company’s receipt of your written dispute, you agree to the dispute resolution provisions below.

  12. Arbitration Agreement and Class Action Waiver. YOU AGREE THAT ANY CLAIM MUST BE RESOLVED THROUGH ARBITRATION, AND THAT THE SCOPE OF YOUR AGREEMENT TO ARBITRATE INCLUDES YOUR AGREEMENT TO SUBMIT ANY CLAIM AGAINST CITY GEAR, LLC OR ANY OF OUR AFFILIATES, INCLUDING BUT NOT LIMITED TO HIBBETT RETAIL, INC., TO ARBITRATION.  YOU ACKNOWLEDGE AND AGREE THAT YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY.  RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT, SUCH AS DISCOVERY OR THE RIGHT TO APPEAL, MAY BE MORE LIMITED OR MAY NOT EXIST.  YOU AGREE THAT YOU MAY ONLY BRING A CLAIM AGAINST CITY GEAR, LLC OR ANY OF ITS AFFILIATES, INCLUDING BUT NOT LIMITED TO HIBBETT RETAIL, INC., IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU ALSO AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OR CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. Any claim that all or part of this class action waiver is unenforceable, unconscionable, void, or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator.  Any dispute or claim arising out of or relating to the Service shall be settled by binding arbitration. You and Company waive the right to go to court and agree to submit any claims to arbitration. This arbitration provision is governed by and enforceable under the Federal Arbitration Act (the “FAA”), 9 U.S.C. §§ 1-16, as amended. However, we both retain the right to pursue in a small claims court any claim that is within that court’s jurisdiction and proceeds on an individual (non-class) basis.  You agree that regardless of any statute or law to the contrary, any claim must be filed within one (1) year after such claim arose or be forever barred. The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules issued in Sept. 2014. Please contact the AAA for a copy of the rules. For your convenience, arbitration may be conducted in the federal district where you reside. It may be held by telephone or through written submissions if both you and Company agree. Any award rendered shall include a written opinion and shall be final, subject to appeal under the FAA. This provision survives termination of your subscription or relationship with Company.  If the class action waiver is deemed unenforceable, then this entire arbitration provision shall be rendered null and void.

  13. YOU HAVE THE RIGHT TO OPT-OUT OF THIS ARBITRATION PROVISION WITHIN 30 DAYS FROM SIGN-UP OR THE FIRST MOBILE MESSAGE RECEIVED (WHICHEVER IS FIRST) BY WRITING TO: CITY GEAR, LLC 2700 MILAN COURT, BIRMINGHAM, AL  35211, ATTN: LEGAL DEPT.  ANY SUCH WRITING MUST BE SENT TO CITY GEAR VIA U.S. CERTIFIED MAIL, RETURN RECEIPT REQUESTED.

  14. Changes to Terms. Our Terms may be modified and/or we may cease offering the Service. YOU AGREE THAT WE MAY NOTIFY YOU OF OTHER TERMS BY POSTING THEM (OR IN ANY OTHER REASONABLE MANNER OF NOTICE WHICH WE ELECT), AND THAT YOUR USE OF THE SERVICE AFTER SUCH NOTICE CONSTITUTES YOUR AGREEMENT TO THE NEW TERMS. These terms were last modified on 09/09/2024.

  15. General. No waiver of any of the provisions of these Terms shall be deemed or shall constitute a waiver of any other provisions. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Terms, which shall otherwise remain in full force and effect. The Terms constitute the entire agreement between you and Company and govern your use of the Service, superseding any prior agreements between you and Company. These Terms and your relationship with Company shall be governed by the laws of the State of Alabama, without regard to its conflict of law provisions.