In-Store Experience Help
If you would like to tell us about your in-store City Gear experience, have a question about your in-store purchase, have questions about in-store purchase returns, or need additional store experience assistance, please contact us using the link below. Our Customer Service team is available 7days a week from 9:00 am to 8:00 pm ET.
In-Store Purchase Order Status
If you would like to check the status of an in-store purchase that is being shipped to your home or to another City Gear location, please select “Check Order Status” below or contact customer service.