In-Store Experience Help
If you would like to tell us about your in-store City Gear experience, have a question about your in-store purchase, have questions about in-store purchase returns, or need additional store experience assistance, please contact us using the link below. Our Customer Service team is available 7 days a week from 8 a.m. to 10 p.m. ET.
In-Store Purchase Order Status
If you would like to check the status of an in-store purchase that is being shipped to your home or to another City Gear location, please select "Check Order Status" below, or contact customer service at 855-812-4327, option 2.